Refund policy
At COSMODATABASE.COM, all products sold are digital databases, digital business intelligence products, and downloadable data assets delivered electronically.
Due to the nature of digital products and instant access/delivery, all sales are final and non-refundable.
Once a purchase has been completed and the database/files/access has been delivered, we do not offer:
- refunds
- cancellations
- exchanges
- returns
This policy exists because digital products cannot be returned once delivered or accessed.
We strongly recommend reviewing the product description, coverage, format, and specifications carefully before making a purchase.
If you experience:
- file access issues
- corrupted downloads
- incomplete delivery
- technical problems
please contact us immediately at:
jobcosmo@gmail.com
We will make reasonable efforts to resolve any genuine technical issue related to delivery or accessibility.
By purchasing from COSMODATABASE.COM, you acknowledge and agree to this no-refund policy.
For any support or product-related queries, contact:
jobcosmo@gmail.com
Optional stronger/legal version you can add at bottom:
Digital Product Agreement
By placing an order on COSMODATABASE.COM, the customer agrees that:
- all products are digital and electronically delivered,
- delivery may occur instantly after payment,
- digital goods are non-returnable,
- no chargebacks or refund claims shall be made after successful delivery/access,
- product usage is subject to the website’s terms and conditions.